Salt Tablet Direct (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.salttabletdirect.com (“Website”) and purchase our products.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We may collect and process the following types of personal data about you:

• Identity Data: name, title.

• Contact Data: billing address, delivery address, email address, phone number.

• Transaction Data: details of payments made and products purchased.

• Technical Data: IP address, browser type, operating system, device information, and website usage data (via cookies and analytics).

• Marketing Preferences: your choices regarding receiving marketing communications from us.

2. How We Collect Your Data

We collect data in the following ways:

• When you purchase products from our Website.

• When you create an account or subscribe to our newsletter.

• When you contact us by email, phone, or through our Website.

• Through cookies and analytics when you browse our Website.

3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders.

• Manage payments and refunds.

• Communicate with you about your order.

• Provide customer support.

• Send marketing communications (if you have consented).

• Improve our Website and services.

• Comply with legal obligations (e.g., accounting, tax).

4. Legal Bases for Processing

We rely on the following lawful bases for processing your personal data:

• Contract – to process and fulfil your orders.

• Legal obligation – to comply with tax, accounting, and consumer protection laws.

• Consent – for marketing communications (you can withdraw consent at any time).

• Legitimate interests – to improve our services and prevent fraud.

5. Sharing Your Data

We may share your data with:

• Payment processors (e.g., Stripe, PayPal).

• Delivery and courier services (e.g., Royal Mail, DPD).

• IT and website hosting providers.

• Professional advisors (e.g., accountants, legal advisors).

• Regulators or law enforcement where required by law.

We do not sell or rent your personal data to third parties.

6. International Transfers

If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or other legally recognised mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil your order.

• Comply with legal, accounting, or reporting requirements.

Typically, transaction data is kept for 6 years in line with UK tax law.

8. Your Rights

You have the following rights under UK data protection law:

• Right to access your personal data.

• Right to correct inaccurate or incomplete data.

• Right to request deletion of your data (“right to be forgotten”).

• Right to restrict processing.

• Right to data portability.

• Right to object to processing (including direct marketing).

• Right to withdraw consent at any time (where consent was given).

To exercise your rights, please contact us using the details below.

9. Cookies

Our Website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].

10. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Salt Tablet Direct
[Your Business Address]
Email: sales@salttabletdirect.com
Phone: [your phone number]

12. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or call 0303 123 1113.